Terms and conditions
General Terms & Conditions
Please read Terms & Conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to these terms & conditions.
These terms regulates all use of all content of the domain Laterrastore.com. They will be valid for all your future transactions through out URL LaTerraStore.com.
By visiting the Site, you are accepting and consenting to the practices described in the Terms and Conditions. We reserves the right to modify the Terms and Conditions from time to time and your continued use of this Sitefollowing such change shall signify your agreement to be bound by the modified Terms and Conditions. Users are responsible for keeping yourself updated with such changes.
By placing an order at laterrastore.com and using our services, you warrant that you are at least 18 years old or have parent’s permission to buy from us.
COPYRIGHT & TRADEMARKS
Copyright in the documents provided on the Site (including, without limitation, tra- demarks, logos, graphics, text, photos, designs, icons, images) are owned by or licensed to us or our affiliates. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written con- sent from us. You may not modify the material in any way, without the prior written permission of the copyright owner.
All items offered in online store are Anahita Poura's own designs. Bearing in mind are made by hand Seller reserves the right to produce items of slightly different final appearance within limited series, this is due to handcrafted nature of our production process and result from particular methods or materials which were used in production. Natural materials and gemstones whose properties feature natural texture, inclusions and coloring that can differ from stone to stone.
Products should be worn in accordance with their stated function and stored appropriately to their properties. Due to the nature of the materials, individual natural aging may occur on your item. We recommend cleaning the jewelry with a soft cloth designed especially for use with jewelry.
All of our jewelry should be worn and handled with care. Store your jewelry in the supplied jewelry box.and remove before going to sleep. Avoid contact with dissolvants, colorants, alcohol, water, lotions, perfumes, hairspray or any chemical. Protect jewelry from sharp blows, extreme temperatures, sunlight and rough or hard surfaces.
PRICES & TAXES
Prices include Swedish VAT at 25 % but do not include a delivery charge which is added at the Checkout.
All prices may be subject to change and the Seller reserves the right to organise (hold, modify and cancel) promotional actions in the Store.
The price displayed next to the Product at the time of purchase by the Customer will govern the sale of this Product and will be binding for both parties of the sale agreement.
We offer secure online ordering through PayPal, which accepts a large number of credit cards and debit cards, including Visa, MasterCard, American Express. PayPal is an easy, secure method of online payment, which does NOT require a PayPal account.
Card information is handled over secure SSL encryption and is not stored. All transfers conducted through laterrastore.com are handled and transacted through third party dedicated gateways to guarantee your protection. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
All products remain La Terra ́s property until full payment is made. The price applicable is that set at the date on which you place your order.
Standard orders can take 5-7 business days after payment is received to be made and process. Orders will be shipped within 24 h after processing, unless otherwise noted.
SHIPPING & DELIVERY TIME
Standard shipping delivery time for domestic orders in Sweden is 2-4 days . Once your order has been shipped you will receive a confirmation email and information on how to track your package. When you place your order, a notice will be sent to you by email. Shipping costs are recognized before confirming the purchase.
International orders (Deliveries outside of Sweden)
Standard shipping delivery time for orders outside Sweden is 6-20days. Once your order has been shipped you will receive a confirmation email and information on how to track your package. When you place your order, a notice will be sent to you by email.
Shipping costs are recognized before confirming the purchase. The exact time between us sending the package out and its arrival, depends on the destination. International tracking information is not always guaranteed upon leaving Europe which is dependent on the local postal service of the destination. Customer is responsible for all or any local custom fees.
If you would like to choose a different shipping carrier please contact us at email@example.com We are not responsible for any lost or stolen items that occur during shipping, thank you for your understanding.
The Seller bears no responsibility for delays of delivery for reasons beyond her control and which were not her fault. If the Seller possesses information of such a cause she will notify the Customer immediately and provide him with the predicted delivery time.
Please note that for packages that are not collected at your service point location within 14 days will be sent back to us, La Terra reserves the right to charge a handling fee of 100 SEK to cover return administration/shipping and freight costs.
Items that are custom made or listed under the sale section are considered a final sale.
Returns and exchanges are handled per conditions. In case you'd like to return or exchange an item you can contact us with your specific request through firstname.lastname@example.org before you send any item back to us, to begin the process.
You may receive a 100% store credit or an 80% refund of your purchase price before shipping costs once the item has been returned in its original condition. Any used or altered merchandise will not be accepted.
All returns and claims must be authorized by La Terra by email within 5 days after you receive your goods. The customer is responsible for the shipping fees to return a product. The items in your return must be in original condition, unworn, unwashed, and unaltered. with original packaging.
Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable mail service. We will process your refund as soon as we receive your return, please allow 1-7 business days for the refund to process.
Prior to signing the delivery receipt the Customer is required to inspect the shipment for any damage to the outer box during transfer or whether the shipment had been open.
If the shipment box appears to be damaged or open the Customer should refuse to accept the shipment and file for an insurance claim and immediately notify the Store of receipt of damaged or non—conforming product otherwise the Product will be considered delivered to the Customer free of any faults.
Inspection of the shipment by the Customer upon arrival is crucial for accepting any claims made by the Customer.
If you believe you have received defective or incorrect merchandise (style, size, or color), you can contact us at email@example.com and provide a photo of the defect and keep all the packaging.
If a defected or incorrect product has been sent, La Terra will provide you with a paid return label to ship back to us and send you the correct, non defected item free of charge.
All personal information you provide us with or that we obtain is kept confidential. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you.
We respect our clients' privacy and therefore, the gathered data is not processed or used for any other purpose by the Seller and will not be shared with other second parties.
By registering to the Store and providing the data in the registration form for the purpose of order placement and possible claim settlements as well as for information and marketing purposes the Customer expressly agrees to have his data stored and processed.
Customer has the right to access, correct his data, delete or demand to have the processing of personal data ceased.
We may use your email to contact you with notifications, special promotions, newsletters and other information that may be useful to you.
You may opt out of receiving any of these communications by contacting us at firstname.lastname@example.org or by using the “unsubscribe” link in the emails we send.
The Site may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites
If you have any questions about our products or shopping at La Terra, please contact our customer service through our contact page. We’d love to assist you in the best way possible and we will respond to you as soon as we can.
Our liability for losses you suffer as a result of us breaking this Contract is strictly limited to the price of the product you purchased.. La Terra is not responsible for any indirect losses which happen as a side effect of the main loss or damage.
Cookies, by themselves, do not tell us your personal information unless you choose to provide this information to us by, for example, registering. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie. A cookie is like an identification card. It is unique to your computer, without any connection to personal information.
Please be aware that if you do not configure your browser you will accept cookies provided by this website.
There are two types of cookies: session cookie which is erased when the user closes the browser and persistent cookie which remains on the user's computer/device for a pre-defined period of time.
La Terra is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.
Information on the Site
We do not guarantee that the content of the Site is at all-time free of inaccuracies or typographical errors. Neither do we guarantee that all information is up-to-date. La Terra may at any time change the content of the Site
VAT number: SE880330642501